How we work
How working with us goes
From the first call to the monthly report, you always know what's happening and what comes next.
Step by step
Six steps, start to finish
- 01
Free audit
Send your business name and links. We go through your Google listing, reviews, website, social media, ads, and competitors, and write up what we find. It's free. If you already know what you need, skip it and ask for a quote.
From you
Your business name, town, and a link or two.
- 02
Walkthrough
A call to go over the report: what's working, what isn't, and what to fix first. We also talk about your goals and budget. If we're not the right fit, we'll tell you.
From you
A short call and a rough idea of your budget.
- 03
Proposal
A written proposal built from the audit: the goal, the services, what you get each month or what the project delivers, the timeline, and the price. Nothing starts until you say yes.
From you
Questions, changes, or a yes.
- 04
Kickoff
We collect access to your accounts and your brand files. The audit becomes the baseline: it's where things stood before we started, and what every report measures against.
From you
Logins, your logo, and any photos. We send a checklist.
- 05
Make and launch
We shoot, design, write, and build. You see the work and approve it before anything goes live.
From you
Feedback on drafts.
- 06
Report and adjust
Each month you get a report on what we did, what it brought in, and what's next. Every quarter we sit down with you, check the plan against the results, and adjust it.
From you
A few minutes each month, and a quarterly sit-down.
Two ways to work with us
Monthly plan or one-off project
Monthly plan
For work that builds over time: social media, ads, lead generation, and SEO. We agree on what you get each month, do it, and report on it.
One-off project
For work with a finish line: a website, a logo, a video, or a shoot. It follows the same steps up to launch, then we hand over your files and logins.
What's in a monthly report
What we did
The posts, ads, shoots, and site changes from the month.
What it brought in
The numbers tied to your goal: calls, enquiries, bookings, reach, and ad spend.
What worked
What's pulling its weight, what isn't, and why.
What's next
The plan for next month, including anything we're changing.
Who you'll work with
The two people who run it
OnStrat is run by its co-founders. You deal with one of us directly, from the first call to the monthly report.
FAQ
Process questions
Do I need to know which services I want?
No. Start with the free audit. It shows what's worth fixing, and the proposal is built from it.
Can I skip the audit?
Yes. If you already know what you need, ask for a quote and we'll start with a short call instead.
Who will I deal with?
Tanner or Nolan, the co-founders. You get one point of contact who knows your account.
Do I approve the work before it goes live?
Yes. You see the work before it goes live. For social media, you can approve each post or approve the monthly calendar and let us run it.
What if something isn't working?
We change it. The monthly report shows what's working, and the quarterly review is where we adjust the plan with you.
Ready for step one?
Request your free audit, or call and talk it through.